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17th October 2018 

Frequently Asked Questions


What happens in the initial consultation?

I believe that a good relationship between therapist and client has a big impact on the effectiveness of therapy, so the initial consultation is to see if working together feels right for both of us. This gives you a chance to find out more about how I work and whether I am the right fit for you, and me a chance to get a sense of what you are looking for from counselling and whether I can support you with that, or whether another type of service might be more appropriate for you right now.

What is the difference between Counselling and Psychotherapy?

No one in the therapy world can agree on a clear answer to this one, which can be confusing for people trying to find the right support for them. Some people feel more comfortable with one of the terms and some associate counselling with shorter issue-focused work and psychotherapy with longer open-ended work. I use the terms interchangeably and will discuss with you what type of support you are looking for in our initial consultation. Both work to fulfil a desire to be happier, less anxious and more at ease.

How often do sessions take place?

Sessions are 50 minutes long and take place weekly unless otherwise agreed.

How many sessions will I need?

It varies with each individual. I offer short and long-term counselling and psychotherapy. A number of sessions can be agreed in advance or sessions can be ongoing with regular reviews of progress to make sure they are meeting your needs.

Will our sessions be confidential?

Anything you disclose during sessions will remain confidential, unless there is a risk to your safety or to a third party's, or disclosure is required by a court of law or a legal requirement. Notes about sessions will be kept securely for 5 years for insurance purposes. These notes will be held anonymously and separate to your personal details.

As a registered member of the British Association of Counselling and Psychotherapy, I work within their Ethical Framework. As part of my professional responsibility to you within this I regularly discuss my work with a qualified clinical supervisor. This is to review progress and ensure that clients are receiving the best possible service. I discuss client work anonymously in supervision and will not share any identifying details about you to ensure that your confidentiality is maintained.

What are your qualifications and training?

I have a Masters in Integrative Counselling and Psychotherapy from The University of Roehampton; a CPCAB certificate in Therapeutic Counselling Skills; and meet the standards required to be listed on the BACP Register of counsellors and psychotherapists.

In addition I have undertaken further CPD training in CBT, working with anxiety, guilt and shame, the impact of anxious attachment, working with obsessive-compulsive disorder, working with addiction, The Foundation for Infant Loss accredited training, structural dissociation, body dysmorphic disorder, goals in psychotherapy, disability equality, safeguarding adults from abuse, meeting partners needs, dealing with affairs and couples in conflict.


Emma Furr MA, MBACP (Reg) Counsellor, Providing Counselling & Psychotherapy in south west London including Richmond, Twickenham, Teddington, Kew, North Sheen, Mortlake, Isleworth, St Margarets and Strawberry Hill.